Kingsport Utilities

About Kingsport Utilities

Kingsport Utilities puts self‑service at your fingertips. Securely manage your utility account, review usage, and take care of billing—all in one simple app.

WHAT YOU CAN DO • View account details and current balance • See past bills and payment history • Make one‑time payments through trusted payment partners • Enroll in Autopay and paperless billing (where available) • Track usage with clear charts and insights • Request service changes such as starting or stopping service (if enabled by Kingsport Utilities) • Update contact information and communication preferences • Get helpful in‑app guidance for common tasks

WHY CUSTOMERS USE IT • Fast: Handle routine tasks in seconds—no calls or office visits needed • Clear: Usage and billing are presented in a simple, readable format • Connected: Changes you make are reflected in Kingsport’s billing system • Secure: Authentication and role‑based access keep your information protected

WHO CAN USE IT • Designed for residential and commercial customers of Kingsport Utilities

NOTES • Some features may vary based on your account type and local programs • Payments are processed by approved third‑party providers; banking details are not stored by Kingsport Utilities within the app • Data connection required for most features

Need assistance? Please contact Kingsport Utilities customer service.

• ↗Manage your Kingsport Utilities account, view usage, and pay bills easily.